Does the AI receptionist replace my front desk?
No — it covers the hours and the overflow your front desk can’t. Your team keeps the relationships, the check-ins and the complex cases. Mia handles the 9 pm price question and the Sunday-morning booking, and every booking lands where your team already looks.
What happens if a patient describes an emergency?
The receptionist is trained to recognise urgent language — severe pain, swelling, bleeding, a knocked-out tooth — and to stop the chat flow and direct the patient to call the clinic or an emergency line immediately. Try it in the demo: type “my tooth hurts badly.”
Will it give wrong prices or wrong information?
It only answers from the information we load from your clinic — your treatment list, your prices, your hours, your insurance list. When a question falls outside that, it says so and offers to take the patient’s details for a callback instead of guessing.
Do I have to change how my clinic works?
Very little. We gather your services, prices and hours once, at the start. Bookings appear in a clear front-desk schedule view; your team confirms them the same way they confirm any appointment. Tell us on the walkthrough call what you currently use, and we’ll plan around it.
How do we start?
With the free 10-minute walkthrough. We open the live demo, map it to your clinic’s services, and run your numbers through the same maths as the calculator on this page. If it doesn’t make sense for your practice, you’ll hear that from us first.